Collections Coordinator

Posted November 13, 2024

DEPARTMENT: Accounting

FLSA: Non-Exempt

HOURS: 35 hrs./wk. (9:30am–5:30pm) plus flexibility to work alternate or additional hours as required.

REPORTS TO:  Revenue Manager

This description is intended to reflect the general duties and responsibilities associated with the position and are not to be interpreted as all encompassing. Nothing in this description restricts the Firm’s right to assign or reassign duties and responsibilities to this position.

JOB SUMMARY: Responsible for various aspects of collections of accounts receivables from clients, following established Firm procedures. The role involves analyzing financial data, negotiating payment plans and maintaining accurate records to optimize cash flow and minimize bad debt.

JOB RELATIONSHIPS: Reports to the Revenue Manager. Interacts daily with clients, attorneys, legal assistants, members of the Accounting Department staff with billing and accounts receivable responsibility and other administrative staff including the CFO.

JOB RESPONSIBILITIES: The collections Coordinator is responsible for all the following:

  • Collections:
    • Contact clients directly for payment of outstanding bills by phone and e-
    • Review open and/or assigned accounts to develop strategy for client collection
    • Monitor and review account receivable reports to assess collections needs for assigned partners and counsel.
    • Handle escalated collection issues and
    • Ensure proper documentation of payment agreements and communication with
    • Research and resolve client A/R issues including detailed account reconciliation as
    • Act as a liaison to resolve client billing
    • Maintain positive relationships with clients while ensuring timely
    • Analyze data to forecast collection trends and set
    • Keep Firm management, partners and counsel informed of potential collection
    • Research client payment histories to determine special payment Meet with partners, counsel, and other members of the collections team to discuss special payment agreements or collection plans for assigned accounts.
    • Prepare reports on collection activities, outstanding debts and performance
    • Create and implement strategies to improve
    • Work to reduce the percentage of outstanding Accounts
    • Provide management with status reports on collection activities
    • Manage the reminder notice process for all assigned
  • Interact with third party collections agency to assist in collections

Position requires the following skills and abilities:

  • Prior accounting and/or billing and collections experience of at least five (5) years, preferably in a law firm or another professional services organization.
  • Knowledge of legal cash collections and best practices
  • College degree or relevant experience (e.g., accounting or business administration)
  • Proficiency with MS Suite software such as Outlook, Word and Knowledge of Elite, 3E Accounting software or SAP is a plus.
  • Excellent written and oral communication Excellent client service and listening skills, with the ability to exercise sound, independent judgment under minimal direct supervision.
  • Strong organizational, analytical and time management skills, as well as the ability to multi-
  • Must be resourceful, detail oriented and proactive to the needs of the Firm with the ability to maintain information accurately.
  • Able to work well both independently and within a team, posses a strong work ethic and function effectively in a fast-paced environment.
  • Ability to work under pressure and meet tight
  • Able to effectively interact and communicate professionally with attorneys, clients, secretaries and

Disclaimer: Seward & Kissel is an Equal Opportunity Employer: Seward & Kissel LLP does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Category: Professional Administrative Staff
Job Location: New York

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